CURRENT WORKFLOW UPDATE:
All events, weddings, standard sessions, and mini sessions completed before 1/20/2020 will be available for viewing/downloading by 2/15/2020 respectively. If your session or event falls after the dates above, please refer to our Q&A ("Editing and Post Process" section) to view the estimated completion time frame for your images.
Next canvas/usb order will be placed on 2/28/2020. You are also able to purchase any prints/products directly through your gallery link at anytime!
Q: HOW DO I BOOK A SESSION WITH ADH PHOTOGRAPHY?
A: You can contact ADH Photography by clicking the contact link above to send us an e-mail, or you can email us directly at email@example.com or you can call 308.350.0353. Be sure to include your name, phone number, and the type of session your are inquiring about! All messages will be responded to within 24-72 hours. If you message is urgent, please include that in your message.
Q: WHEN DO I SHOW UP TO MY SESSION?
A: Please show up at the schedule time only, as I operate on a time slot basis! If you show up earlier, that is great, although I might be in transfer from a previous session or coming from work for your session! If you show up late, the time you are late will be counted against your paid for session length! If you are running late and know in advance, please contact ADH Photography immediately by phone!
Q: WHEN DOES MY SESSION HAVE TO BE PAID FOR BY?
A: All session payments must be paid for in full by your session date unless other terms are contracted out by ADH Photography personally.
Q: DO YOU OFFER ANY PAYMENT PLAN OPTIONS?
A: Yes! ADH Photography wants to make your experience with us as affordable, fun, and laid back as possible. Feel free to discuss payment plan options for your upcoming session with Adrianna personally!
Q: WHAT ARE THE PAYMENT METHODS YOU ACCEPT?
A: ADH Photography accepts payments by cash, check, cashiers check, money order, debit card, credit card, or bank transfer.
Q: WHAT IF MY CHECK GETS RETURNED?
A: ADH Photography will add a $35.00 returned check fee to your invoice for each instance your check would get returned.
Q: WHAT IF I NEED TO RESCHEDULE MY SESSION?
A: If you need to reschedule your session, ADH Photography will work with you one on one to determine an alternate date that fits in to both parties schedules.
Q: WHAT HAPPENS IF I NEED TO CANCEL MY SESSION?
A: If your session needs to be cancelled, please contact ADH Photography two weeks prior to your session date. If payment was already paid in full to ADH Photography, no refunds will be given out but you will be granted credit with ADH Photography. If your session is cancelled after the two week mark, then payment must be made IN FULL within two weeks of your cancellation date, and NO credit will be given.
Q: WHAT IF I NEED TO RESCHEDULE MY EVENT?
A: If you need to reschedule your event, ADH Photography will work with you one on one to determine an alternate date that fits in to both parties schedules. If your new date is already taken, no refunds will be given due to the original date being under a binding contract.
Q: WHAT HAPPENS IF I NEED TO CANCEL MY EVENT?
A: If your event is cancelled, please contact ADH Photography six months prior to your session date. If payment was already paid in full to ADH Photography, no refunds will be given out but you will be granted credit with ADH Photography. If your session is cancelled after the six month mark, then payment must be made IN FULL within two weeks of your cancellation date, and NO credit will be given.
Q: WHAT IF MY PAYMENT IS MADE LATE?
A: All payments are due according to your contracted schedule or invoice payment agreement. If your payment is late, you will be charged a $35.00/month late fee/non-payment fee. These fees are non-negotiable and can be added to your invoice without notification as you should be aware of your payment due date. If your invoice goes 1 calendar year with non-payment, you will be charged all of the late fees accordingly for that year plus a mandatory $250.00 court filing fee that is all required to be paid immediately.
EDITING & POST PROCESS
Q: WHAT IS YOUR EDITING STYLE?:
A: ADH Photography's editing style is to produce vibrant in color yet high quality images. Each session comes with a standard black and white duplicate of each final images. Other styles can be requested, such as that gorgeous sun-flare look, film, cinema, sepia, etc. The best way to ensure your images have the look you want, be sure to let ADH Photography know prior to your session.
Q: HOW MUCH EDITING DO YOU DO TO ACHIEVE YOUR FINAL IMAGE?
A: ADH Photography's basic editing consists of culling the images, adjusting the lighting, enhancing the original colors, occasionally applying a light skin smoothing layer, and then completed by sharpening your images. I like to keep things simple, beautiful, and you! CLICK HERE TO VIEW BEFORE/AFTER IMAGES!
Q: CAN YOU EDIT "BLANK" OUT OR CAN YOU SHRINK MY "BLANK"?:
A: Absolutely! Upon request, additional alterations can be made to your images. These kind of alterations will not be made unless the client has viewed the sneaks first, and has written request to ADH Photography to make the additional changes. All custom edits (i.e.graphic designs, cosmetic editing, body altering or enhancing, alternative coloring, head swapping, etc) will be charged at the rate of $75.00/hour.
Q: HOW MANY FINAL IMAGES DO WE GET WITH OUR SESSION?
A: There is no set number of final images, because not every session is the same. There are a lot of factors that can either increase your image count or decrease. ADH Photography delivers ALL images that are taken during your session to each client and each image will have been processed with ADH Photography's base edit. Below is the minimum number of images to expect per time frame.
SESSIONS & SMALL EVENTS
5-10 Minute Session 25+ Base Edit Color Images + B/W Duplicate
10-20 Minute Session 40+ Base Edit Color Images + B/W Duplicate
20-30 Minute Session 60+ Base Edit Color Images + B/W Duplicate
30-45 Minute Session 100+ Base Edit Color Images + B/W Duplicate
45-60 Minute Session 145+ Base Edit Color Images + B/W Duplicate
60-90 Minute Session 200+ Base Edit Color Images + B/W Duplicate
90-120 Minute Session 250+ Base Edit Color Images + B/W Duplicate
120-180 Minute Session 300+ Base Edit Color Images + B/W Duplicate
2-4 Hour Event 1300+ Base Edit Color Images + B/W Duplicate
4-6 Hour Event 1500+ Base Edit Color Images + B/W Duplicate
6-8 Hour Event 1700+ Base Edit Color Images + B/W Duplicate
8-10 Hour Event 1900+ Base Edit Color Images + B/W Duplicate
10-14 Hour Event 2000+ Base Edit Color Images + B/W Duplicate
Q: DOES ADH PHOTOGRAPHY POST SNEAK PEEKS BEFORE OUR FINAL ALBUM IS COMPLETED?
A: Yes! ADH Photography will post a few sneak peeks from your session to social media (Instagram/Facebook), as well as, starting an online gallery that will have complete access to the print/product catalog and sharing capabilities. Depending on the time of year/work load will determine how many sneaks are given and when. During the busy season, sneak may be done after the full gallery has been given to you, to ensure a speedy return on editng.
Q: WHEN CAN I EXPECT MY ENTIRE SESSION TO BE COMPLETED?
A: Each and every session's time frame is different. Some sessions might fall during ADH Photography's prime wedding/holiday season (June-December). If a delay is expected ADH Photography will contact your prior to your estimated release date with further arrangements.
Below are the average standard album release time frames:
After Glow/Anniversary 5-9 Weeks
Automotive 0-2 Weeks
Boudoir 5-10 Weeks
Bridal 5-10 Weeks
Children 4-8 Weeks
Commercial 3-6 Weeks
Couples 4-12 Weeks
Engagement 5-12 Weeks
Events 8-18 Weeks
Family 4-12 Weeks
Maternity 4-12 Weeks
Mini Sessions 4-8 Weeks
Newborn 4-12 Weeks
Pet 0-2 Weeks
Photo BoothOn Site (48 Hours If No Wi-Fi)
Portraits 4-10 Weeks
Product/Food/Promotional 2-4 Weeks
Quicktakes 1-3 Weeks
Senior 8-12 Weeks
Trash The Dress 5-9 Weeks
Wedding 12-18 Weeks
Q: WHAT ARE MY IMAGE RELEASE DATES IF I STILL OWE ON MY INVOICE?
A: If the expected time frame for editing has came and gone but you still owe on your invoice, your images will not be added to the upload line until payment has been made in full. Once payment has been made in full, your images will be available for downloading within 2-3 weeks from payment date.